As aezonia.shop does not sell products directly, we do not process returns, exchanges, or refunds. All transactions are governed by the return and refund policies of the third-party marketplace (such as AliExpress) where the purchase was made.

What to do if you have an issue:

1. Log in to the account where you made the purchase.
2. Open a dispute or contact the seller directly through their ‘Buyer Protection’ program.
3. Follow the platform’s official process for returns or refunds.

We strongly recommend recording an unboxing video and checking the seller’s rating before purchasing to ensure a smooth experience.